Design department on retainer

Stop waitingon design.

Design stops being a series of small emergencies and starts running like a department. Today every brief restarts the process: request a quote, wait for availability, explain the brand again, approve the cost, then chase it. Druff replaces that with a design department on retainer: a senior team that already knows your brand, one visible queue you prioritise, and every brief back within 24–48 hours of starting, for one predictable monthly fee. One job is in production at a time; when two need to move at once, you add a second slot.

  • From R50 000 a month
  • Live in a week
  • Senior check on every job
  • Since 2001

Turnaround

Fast because the system is ready.

Nothing is rushed. The brand is already studied, the templates are already built and the team already knows your company, so a brief that would take a week of quoting and explaining takes 24–48 hours of production. Your ad set, your sales deck and your onboarding pack all come out looking like one company. Smarsh call us “truly considered core members of our marketing team.”

24–48h
Per brief
2/mo
Same-day urgents per slot, included
1 job
In production per slot, always moving
25 yrs
Since 2001
See what one slot could clear

The problem

Every brief restarts the whole process.

Quote, wait, explain the brand again, approve, chase.Six places that cycle costs you, and how Druff fixes each one.

01Waiting a week for a quote on a two-hour job.
With DruffBrief it, it’s in the queueNo quotes for everyday work
02Your designer is on leave and everything stops.
With DruffFloating designer covers leaveThe queue keeps moving
03Explaining your brand to someone new, again.
With DruffOne team that already knows itSenior check on every job
04Chasing suppliers for a delivery date.
With DruffDruff HQ: every brief, stage and due timeYou set the order
05Every department’s work looks different.
With DruffWe studied your brand onceEvery department, one company
06A busy month with one pair of hands.
With DruffAdd a second slot, two jobs move at onceDrop it with 30 days’ notice

Each dot is a hold-up. Watch the sweep clear them.

What’s waiting costing you?

A campaign that slips two weeks costs two weeks of pipeline. An ad set that runs stale for a month costs you more on every lead. A proposal a sales rep builds in PowerPoint on Thursday night costs the deal. And you can’t promise anyone a date. None of it shows up as a design cost. All of it is one, and it’s usually bigger than R50 000 a month.

See what a slot would clear

How We Work

You brief. We move. You approve.

You set the priorities; we keep them moving. Anyone in your company queues a brief in Druff HQ, our client portal, and watches it move: what’s in production, what’s next, when it’s due. Briefs are worked in the order you set, you approve each one, the next starts. No hourly billing. No scope meetings. No chasing. One job is in production at a time; add a second slot when two need to move at once.

01

Brief

Drop the request into Druff HQ. Two lines and a link is enough.

02

Plan

You or your brand manager adds a detailed brief and adds it to your queue. You see when it starts.

03

Create

Your job enters production and the 24–48h clock starts. A designer who already knows your brand builds it.

04

Refine

Feedback goes into the same job. Revisions are included. A new direction is a new brief.

05

Deliver

Senior-checked, in the formats you need. Your slot moves to the next brief.

No more waiting on company profiles.

One monthly fee, one team, one queue. The work keeps moving, every department looks like the same company, and you always know what’s next.

Twenty-five years of it

Work that went out
while someone else was
still waiting on a quote.

What the department handles

Everything your brand needs,
from one team that already knows it.

Marketing, sales, HR, leadership, events and internal comms all brief the same team, and everything below runs through your queue. Bigger projects (a rebrand, a full website redesign, an intranet, product and packaging) are quoted separately, fixed price with a delivery date, at 10% off for retainer clients.

Featured Case Studies

Brands featured in our work

South African Mint logo Nandos logo Audi logo Good Things Guy logo JC van der Linde logo Mbuyelo logo The Helpers logo The Galleria logo 247 Security logo Smarsh logo Chaos Theory logo Michelin logo Standard Bank logo Marriott Bonvoy logo Jacaranda FM logo Kagiso Media logo Philip Morris South Africa logo BF Goodrich logo Caltex Delo logo Astron Energy logo Zyn logo Prescient logo Three6Five logo Outdoor Cinema logo Millat logo KTH logo PPSHA logo Adventures With Elephants logo Afri Chair logo Alegna logo Bushwa logo Business Print logo CGS Holdings logo Collectors Investments logo Digby Wells Consortium logo Dull Vino logo EQ Serv logo Effectiveness Company logo Elevare logo FSE logo Facts Consulting logo Firebird logo GMC Plant and Equipment logo Gatsheni Advisory logo Gauteng Internet Technologies logo Geniv Wulz Attorneys logo Gina Schoeman logo Ginami Technologies logo Gods Hands logo Hattingh Incorporated logo Hexagon Electrical logo I Fed The Pet logo Inspired Packaging logo K5 Yendawo logo Keizin Automotive logo KwaZulu Natal Tourism Film logo LWRC logo Libandeli logo Lucidity logo Malan Scholes Attorneys logo Maleta Analytics logo Mathosi Engineering logo Mcrolly logo Med Tech logo Mediatech logo MedsWatchSA logo Nutreal logo Praga logo Preact Analytics logo Project Signs logo The Marula Guys logo Ace logo Exam Portal logo Intelo logo PRBB logo Qrious Code logo Quantum Leap Energy logo Reactiv 8 logo RFMCF logo Rise Against Hunger Africa logo SA Gold Markets logo SACCAWU logo Safeprac logo Scapes Landscaping logo Silver Sphere logo Smoolink logo Takgalang logo Tappo Industries logo Tasty logo Tlou Foundation logo

Before you book

The questions that usually come up on the call.

Three months to start, because that’s how long it takes to study your brand and set up your templates properly. After that, month to month with 30 days’ notice. Sign up for 12 months and you pay for 11. Onboarding is once-off and not refundable.

A 24-hour brief is five ad variations, a job ad set, an email layout or a trade show banner. A 48-hour brief is a sales proposal, a ten-slide board deck, an onboarding pack or a brand guideline update. Anything bigger (a full website redesign, a rebrand, an intranet, product and packaging) is quoted separately, fixed price, with a delivery date, at 10% off for retainer clients.

You name one queue owner. Anyone in the company can send a brief; only the owner reorders the queue. Everyone can see where their job sits and when it starts.

Add a second slot. Two slots means two jobs in production at the same time, and it takes you to R75 000 a month. Add it whenever the queue needs it; drop it with 30 days’ notice.

A 24-hour brief that jumps the queue and starts within four working hours. Two a month per slot are included. Extras are R5 000 each, subject to availability, and your brand manager tells you straight away if one can’t be fitted in.

Yes. We have been designing and building websites since 2001, and we handle the whole job in-house: layout and user experience, design, development, content loading, search engine setup, hosting and ongoing maintenance.

A new website or a full redesign is quoted separately, at a fixed price with a delivery date, and retainer clients get 10% off. Landing pages, campaign pages and new website sections can be designed in your slot.

The finished files are yours to use however you like. Working files, templates and licensed fonts or images stay with us; they’re the reason a job takes 24 hours instead of three days.

Client Stories

0108

“I have had the pleasure of working with Druff Interactive since 2019 across both CallCabinet and Smarsh. Dan and his team are phenomenal and truly considered core members of our marketing team. Over the years, Druff has been responsible for everything from full website creation and maintenance to two major rebrand projects, collateral development, tradeshow booth design, partner portal branding, swag, and more.”

Jessica KrugerSmarsh

“Druff have been an integral part of our creative support for almost 20 years. They have constantly delivered over and above our expectations, across numerous design disciplines, including websites and micro sites for ourselves and numerous of our clients. We have no hesitation, highly recommending Daniel and his entire team to anybody needing a fresh approach to design, and phenomenal customer service.”

Andrew RossChaos Theory

“Daniel and the team at Druff are the epitome of professionalism. They have been responsible for the creative assets on both my personal brand and The Speakery and have been an invaluable partner in guiding us through a startup company. Druff are highly efficient, pay attention to detail and just great people to work with. Nothing is ever too much and I have no hesitation in sending clients to Daniel – I know they will be exceptionally well looked after.”

Mandy WienerThe Speakery

“Druff have done the creation, design and management of our website since our promotion’s inception in 2009. I have personally recommended Druff to numerous friends and associates and have only ever received positive feedback from them all.”

Cairo HowarthEFC Worldwide

“We had a very complex web design request but Druff were flexible enough to meet our needs. Very helpful after sales service and willing to go the extra mile to satisfy our requirements. We are looking forward to working with Druff on future projects.”

Kyle YoungDRA International

“Working with Druff Interactive is always a pleasure. Daniel and the team are dynamic, innovative and professional. There is absolutely no substitute for working alongside a company with such passion and commitment to getting it done right, on time and under budget. These guys really know what they are doing.”

GOGO Fruit

“Dear Druff Team, Thank you to each and every one who had a helping hand in creating a website and CMS that we are proud to call our own. We are truly grateful for all the hard work, patience, commitment, and willingness to go the extra mile throughout the entire process.”

Hennie VeldmanDR J VELDMAN

“Druff Interactive is a pleasure to work with! They have a quick turnaround time, always very accommodating and great at what they do!”

Sabrina O’HaganCecil Nurse

Your brand, always moving

Let’s work together.

From R50 000 a month, live in a week. One fee covers the whole function: a senior team, your own brand manager, the Brand Study, senior quality control, cover for leave, Druff HQ and the capacity to keep your queue moving. If your first brief isn’t delivered within 48 hours of your slot going live, onboarding is free. Twenty-five years in, and clients like Chaos Theory have stayed for twenty of them. Tell us what’s stuck; we’ll tell you honestly whether a retainer is the right answer.

Tell us what’s stuck

What’s stuck in your design queue right now?

You tell us what’s sitting in the queue and where it gets stuck; we show you what would already be moving by Friday. If a retainer isn’t the right fit, we’ll say so and point you somewhere better.

Pretoria, South Africa

Your queue One job in production per slot · run by your brand manager

In production

Electronic invitations and RSVP system for a golf day

Sentech Chairperson’s Charity Golf Day mailer Delivered

Queued

  • Board report deck
  • Job ad set, 4 sizes
  • Trade show banner
  • Onboarding pack

Delivered

WASPA Sports Day sponsorship packages Website for a VIP client
See pricing Book a call